The average elevator is equipped with several safety features. These include emergency brakes and overload sensors, emergency lighting, and elevator video monitoring, which work together to prevent injuries during emergencies.

Another is elevator door lock monitoring (DLM). What is DLM, and why is it so important for elevator safety?

Get answers below.

What Is Elevator Door Lock Monitoring?

Elevator door lock monitoring isn’t necessarily the first safety feature people imagine when they think of elevators, but it is one of the most essential.

DLM is an elevator safety feature designed to stop an elevator from moving if its doors don’t close completely or if it senses a faulty door circuit.

Here is a more detailed look at how elevator door lock monitoring works:

1. This feature constantly tracks the positioning of elevator doors and performs circuit monitoring on its door contact circuits.
2. It creates an electrical circuit when it senses an elevator’s doors are fully closed and sends it to an elevator’s controller to enable it to move.
3. If it senses that an elevator’s doors aren’t fully closed, it interrupts the electrical circuit to prevent the elevator from moving until repairs are made.

Why Is Elevator Door Lock Monitoring Important?

After answering the question, “What is elevator door lock monitoring?” its importance is obvious. It can stop an elevator from moving when its doors remain open, keeping passengers safe.

It’s also necessary in certain states to remain in ASME A17.1-A17.3 code compliance. The American Society of Mechanical Engineers has updated its safety code since 1921 to reduce elevator-related accidents and injuries.

Elevator door lock monitoring has become a leading modernization requirement for building owners. Ensure you understand this requirement’s installation date standards and retroactive code enforcement rules.

Who Can Benefit From Elevator Door Lock Monitoring?

Anyone who owns a building with passenger elevators can benefit from elevator door lock monitoring. Without it, you risk the safety of your elevator users. You could also face fines and penalties if your state requires monitoring of elevator door locks.

If you have an elevator in your building that was installed after 2000, it likely either already has DLM or can be connected to a device that can provide it with DLM. Elevators installed before then are unlikely to have DLM and will need to be updated accordingly to put this safety feature in place.

If you are unsure if your elevator has DLM, it’s always better to be safe than sorry. Arrange to have it inspected by an elevator service to detect the presence of DLM. This will tell you if you need to update your elevator.

Contact Us To Discover More About Elevator Door Lock Monitoring

Now that you know the answer to the question, “What is elevator door lock monitoring?” check to see whether your building’s elevators are equipped with this feature, as it has become an apartment elevator requirement in many states.

ELEVATE Monitoring can help keep your building’s elevators safe. Call us at 877-990-9191 for additional information.

Only about one out of every 100,000 elevator rides gets stuck. This might suggest you don’t need an elevator phone monitoring service for your building.

Learning more about these services will reveal why investing in one is worthwhile.

Power Outages

So, why do elevators get stuck? Weather-related power outages are an increasingly common reason. Therefore, people should know what to do when stuck in an elevator during a power outage. A monitoring service for your building’s elevators helps put their minds at ease.

The International Building Code and the American Society of Mechanical Engineers’ elevator safety code may also require you to have a power backup system in your building, depending on the number of floors.

Technical Issues

A power outage is the simplest answer to “Why do elevators get stuck?” However, you might encounter any number of technical issues that will knock your elevator out of service, such as:

• Worn sheaves
• Control system glitches
• Motor failure
• Sensor malfunction

Any mechanical failure can cause an elevator in your building to become stuck. To prevent this, arrange to make the necessary repairs immediately.

Lack of Maintenance

You should maintain your building’s elevators once a year. Neglecting to do so can cause many of the technical issues we mentioned.

Hire the right company to provide elevator maintenance services. This will ensure a thorough and professional job.

Poor Lubrication

When an elevator is first installed in your building, all its parts will be properly lubricated. However, over time, metallic fragments from an elevator can contaminate the clean oil used to lubricate its parts, reducing overall effectiveness.

Perform routine oil analysis tests to reveal potential contamination and lubricate elevator parts with clean oil accordingly.

Improper Usage

Another factor to consider when answering the question, “Why do elevators get stuck?” is how they’re used. Improper usage may lead to complications with the elevators in your building.

Here are just a few examples:

• Overloading them with too much weight
• Smoking or vaping in them
• Vandalizing them

If you ever suspect the elevators in your building have been used improperly, schedule service. A professional can inspect them for signs of trouble.

Old Age

As an elevator ages, it may break down and get stuck constantly. If you don’t keep up with making the necessary repairs, parts within an elevator will start to degrade and cause complications.

An older elevator might also rely on outdated technology and software, which can lead to more frequent breakdowns.

Upgrade Your Elevator With One Call

“Why do elevators get stuck?” isn’t a question you should have to ask very often. Most elevators won’t get stuck at all throughout their lifespans.

However, there is always a small chance that one of your building’s elevators will suddenly stop working. ELEVATE Monitoring can monitor your building’s elevators, field maintenance requests, and emergency calls 24/7.

Contact us at 877-990-9191 for more information on our services. We can also answer other elevator-related questions, such as “How long do elevators last?”

Has your residential or commercial building experienced a rash of thefts in recent weeks? Are you concerned about the safety and well-being of your residents or employees? Incorporating more security guards into the mix can curb criminal activity and ensure your tenants feel safer.

But why stop there? Investing in elevator video monitoring might be a much better long-term solution for your building’s security issues. With an elevator monitoring system, you can monitor on-site activity closely and quickly reduce theft incidents.

Below, learn more about the benefits of having such a system in place and why you might want to consider it for your property.

Monitors Those Who Use Your Building’s Elevators

One of the most effective ways to reduce the number of thefts in your building is to closely monitor every person who enters it. An elevator monitoring system will make this possible, especially if guests have no practical choice but to use elevators to reach higher floors.

You can utilize a remote monitoring system in your elevators to see who is going up and down. You can also warn tenants and visitors that they’re being watched to keep them on their best behavior.

Provides Recordings of What Happens in Your Elevators

If a theft occurs in your building, it is important to investigate it thoroughly. You should work to determine who committed the theft, what they stole, and other key information.

An elevator monitoring system can record everything that happens in your building’s elevators so that you can look back at videos during theft investigations. A great system will provide cloud-based monitoring and give you access to as many video clips as possible when investigating crimes within your building.

Enables You To Stop Thefts in Progress

A reliable elevator monitoring system will provide a steady stream of real-time data and video. You may, therefore, spot a theft in progress that you can stop without allowing a criminal to get away.

The monitoring company you hire to watch over your elevators can issue an emergency response and sound elevator alarms to let your building security know a theft is happening. This can prevent anything from getting stolen from the tenants in your building and minimize the impact that theft has on them.

An elevator monitoring system can also come in handy for other potential problems, such as health emergencies in elevators. You can improve elevator safety dramatically with this type of system.

Prevent Thefts in Your Building by Investing in an Elevator Monitoring System

If thefts are getting out of control in your building, consider investing in an elevator monitoring system with video capabilities. Your building security team can rely on this system to stop criminals in their tracks when they attempt to steal from your tenants.

Let ELEVATE Monitoring assist you in installing and monitoring a state-of-the-art system in your building’s elevators. Touch base with us today to learn more about how this system will work to make your building safer.

There isn’t just one answer to the question, “How did the elevator impact the growth of cities in the U.S.?” Elevators have shaped modern cities in many different ways.

Elevator systems in the U.S. date back to the Industrial Revolution. Elevator technology, like elevator video monitoring, has come a long way since then. But it continues to affect the country and help cities throughout it grow.

Today, there are about one million elevators in the U.S., including many in major cities like New York City. Here are several key ways they’ve impacted urban growth.

Enables Them To Grow Vertically

Most major cities aren’t small by any stretch of the imagination. For example, the Big Apple covers about 470 square miles, including over 300 square miles of land.

Still, when NYC was first founded in the 1600s, this land was gobbled up quickly. It was considered prime real estate, and this alone could have limited the city’s growth.

However, this didn’t happen since the elevator was eventually invented, helping NYC grow vertically instead of horizontally. Rather than covering NYC with single- and double-story businesses, developers began building skyscrapers, such as the Tower Building, equipped with elevators in the late 1800s.

These skyscrapers are the most obvious answer to the question, “How did the elevator impact the growth of cities?” By building up, they made it possible for developers to cram more residential and commercial properties into NYC.

Increases Their Populations

The elevator did more than just allow cities to build up and experience growth in this way. It also helped dramatically increase their populations. NYC, for example, has a population of over eight million due in part to the invention of elevators.

Without elevators, New Yorkers wouldn’t have the option to buy or rent residences in multi-story buildings. These buildings have helped people find places to live in New York and likely kept the average housing cost more stable than it might be otherwise.

Fills Them With Tourist Attractions

Cities like NYC attract tens of millions of tourists each year. Over 60 million tourists travel to NYC annually to see what it’s all about. This also helps answer the question, “How did the elevator impact the growth of cities?”

If elevators didn’t exist, it’s safe to say that NYC attractions like the Empire State Building and the One World Trade Center wouldn’t, either. As a result, NYC would welcome — and accommodate — fewer tourists.

Elevators have kept tourists coming back to big cities. This is yet another factor contributing to elevators’ positive influence on the growth and urbanization of U.S. cities.

The Question, “How Did the Elevator Impact the Growth of Cities?” Has Many Answers

These are just some answers to the question, “How did the elevator impact the growth of cities?” You could also argue that elevators have kept cities growing by making them more accessible.

ELEVATE Monitoring is here to help those who offer elevators in their office buildings, apartment buildings, and other types of buildings. Reach out to us for assistance with improving elevator safety.

Would you know what to do if trapped in an elevator? You might deal with anxiety and fear every time you step on an elevator if you aren’t sure how you should react to getting stuck in one.

Fortunately, many modern-day elevators offer elevator phone monitoring service, allowing you to reach out for immediate assistance in an emergency.

Still, you should know what to do if you’re ever trapped in an elevator to prevent a potentially bad situation. Check out our elevator safety tips below.

Take Deep Breaths and Remain Calm

Staying calm when stuck in an elevator is easier said than done. However, maintaining composure is important, as it will give you some clarity about what to do.

Should you find yourself stuck in an elevator, close your eyes and take several deep breaths. This can calm your nerves and help you make better decisions in a crisis.

Push the Door Open Button

Believe it or not, simply pushing the door open button on an elevator’s control panel might do the trick. Hold down this button for about five seconds to see if your elevator doors open.

Elevator doors sometimes jam when they close, and pushing this button could open them back up and allow them to close properly. It’s worth trying this before you call for help.

Look for an Elevator Emergency Button and Press It

All elevators have emergency buttons somewhere on their control panels. Find the elevator emergency button and push it once, or see if you can locate an emergency phone.

Elevators equipped with 24/7 answering services will connect you to someone who can help during an elevator emergency. Explain your situation to them and follow their instructions while waiting for rescuers to arrive.

Avoid Trying To Exit a Stuck Elevator on Your Own

If you begin to panic while determining what to do if trapped in an elevator, you might be tempted to try to get out on your own. This is, unfortunately, one of the many common causes of elevator accidents, some of which can be fatal.

You could seriously injure yourself and others by attempting to escape from a stuck elevator without help from trained professionals. Stay put so you don’t put your well-being at risk while trying to climb out of an elevator.

People Shouldn’t Be Left Wondering What To Do If Trapped in an Elevator in Your Building

The chances of getting stuck in an elevator are very low. Only about one out of every 100,000 elevators in the U.S. gets stuck at some point, but that shouldn’t stop people from learning what to do if they are trapped in one.

It also shouldn’t stop you from performing the proper maintenance to prevent people from getting stuck. Install a remote monitoring system as well so that you’re always prepared for elevator emergencies.

Contact ELEVATE Monitoring today for more information on setting up a remote monitoring system for your building’s elevators.

If you have an elevator on your commercial or retail property, choosing the right elevator monitoring service provider ensures proper operation. You need your service provider to know the local codes, understand your elevator’s operation, and keep everything — from the cellular elevator phone to the video monitoring capabilities — in perfect working order.

Learn more about how to choose the right elevator monitoring service for your unit.

Understanding Code Requirements

To maintain the performance of your elevator, you must follow ASME Elevator Code requirements. Some municipalities or states have specific codes you must also follow.

As a building owner, your focus may be on areas of the property other than the elevator. Your elevator monitoring service should remain current on the latest code changes, so you don’t have to worry about them.

When changes to the codes occur, the service should implement them automatically on your equipment. If your equipment needs a major upgrade to adhere to new codes, your provider should anticipate these issues and give you plenty of advance notification about the changes so you can order new equipment in time.

Handling Elevator Calls

When someone makes an emergency call from the elevator because of a problem, your monitoring service needs to be able to help. Modern communications systems in elevators require the monitoring service to listen to the caller and diagnose the problem.

Some calls may require dispatching the fire department to perform a rescue. Other callers may simply need reassurance that the problem is minor and will remedy itself soon. It’s important for the monitoring service personnel to be able to decipher the difference and act accordingly.

Even though calls from the elevator that represent a true emergency are rare, your monitoring service must be ready for these calls.

Maintaining Licenses

Your elevator monitoring service should have the necessary licenses and training to work on your elevator communications systems. A basic alarm company may not have these licenses.

The right monitoring service can work on upgrades to the communications system and make repairs whenever needed. Ask the service about any licenses it holds before you hire it.

Monitoring Diagnostics

Your elevator monitoring service should be able to track remote elevator diagnostics for system performance. Such information can include real-time lift tracking and lift operation monitoring.

Should the service provider notice an elevator fault detection, it should provide immediate notification for repair.

Watching elevator performance analytics can help you diagnose a minor problem before it evolves into a dangerous fault. Real-time monitoring from the right service provider saves you money in the long run and keeps your elevator in service with fewer interruptions.

Learn More About Choosing an Elevator Safety Systems Provider

Selecting a provider for your elevator monitoring doesn’t have to be a challenge. You can trust ELEVATE Monitoring to handle all the apartment building elevator requirements for whatever system you are using.

We take pride in our customized services and our knowledge of a multitude of elevator systems. We follow all ASME requirements. Call us at 877-990-9191 to learn more.

When setting up a security system for your building, the placement of security cameras can be a touchy subject. Where might you put them without violating privacy concerns for employees and visitors? Why do elevators have cameras in the first place, and are they legal? The short answer is that elevator cameras are legal for security purposes and can be integral to ensuring passenger safety.

You have some options for tech upgrades when using cameras in your elevators. One is an elevator monitoring system by ELEVATE Monitoring. Below, we discuss everything you need to know about whether such monitoring systems are legal to use.

The Legality of Using an Elevator Security Camera

Many elevators already have cameras, but what legal concerns exist over installing an elevator security camera?

Generally, private businesses may place surveillance cameras in any location of the building where they have a legitimate purpose. For instance, businesses commonly use cameras near checkout lanes or at the exit to the building to stop shoplifters.

Businesses can also use these cameras to deter vandalism or theft of equipment or data. In these cases, an elevator camera is perfectly within legal requirements, as the business could use the elevator camera to identify suspects involved in theft.

Maintaining Privacy Inside Elevators

Even when visiting a private business, people have a right to ask, “Why do elevators have cameras?” especially if they’re concerned about privacy. Such privacy would include being able to hold conversations in an elevator without worrying about being heard.

To avoid violating federal wiretapping laws, elevator cameras might not include the ability to record audio. When they do, elevators may use dome cameras positioned well above any people inside the elevator car. This orientation will muffle conversations, so the audio recording cannot pick up discernible details.

Other Uses for an Elevator Camera

When used in elevators, cameras have quite a few potential uses beyond security measures.

For example, having a video feed inside an elevator could help in an emergency. First responders can see what’s happening in the elevator to determine the most appropriate response. They then can gather the proper equipment and respond accordingly once they arrive on the scene.

The updated ASME Elevator Code requires emergency communication options inside an elevator to provide video and text capabilities. These allow people with hearing or speech impairments to communicate their situations more effectively.

Old analog elevator emergency phones will need an upgrade or an adapter to deliver these kinds of features.

Learn More About Handling Your Elevator Camera Requirements With ELEVATE Monitoring

Why do elevators have cameras? Whether you want to add video capabilities to your elevator for monitoring or meet the requirements of new elevator codes, ELEVATE Monitoring is ready to help. We can provide advice about the best and latest technologies you may want to employ, all while matching your budget for the project. To learn more about your options and how we can help you implement them, contact us at 877-990-9191.

What is a traction elevator? You might ask this if you haven’t yet installed an elevator in your building or climbed up to see one behind the scenes. There are multiple types of elevators out there, from traction or hydraulic elevators to vacuum and freight elevators.

Still, even though each type differs in function and where you’ll find them, the question is not so much about performance as it is about safety. ELEVATE Monitoring’s advanced elevator monitoring system options make all types of elevators safer and code-compliant.

Here’s everything you need to know about traction elevators and how to make them safer.

More About Traction Elevators

A traction elevator is motor-driven and uses a system of pulleys and steel ropes to move the elevator cab up or down. Traction elevators are energy efficient, which is why they’re often in high-rise buildings.

In terms of mechanics, traction elevators rely on a motorized system. This works quite differently to the pistons used inside hydraulic elevators. With a motorized pulley design, one of the biggest advantages is that passengers enjoy more precise movement between floors.

How Do Traction Elevators Work?

Typically, traction elevators contain elevator sheaves inside the elevator shaft which control the entire operation. These elevator sheaves act as pulleys, holding the elevator cables. That way, they control the system’s lifting motions and traction.

An electric motor drives the sheaves, which connect all of the belts. As the electric motor rotates the sheaves, the cables move the elevator upward or downward. A counterweight rotation design keeps the elevator balanced while reducing the required power–it’s a fairly efficient system.

The Traction Elevator’s Most Notable Benefits

What is a traction elevator? Now that you have an idea of how traction elevators work, you may be asking what the benefits are beyond energy efficiency.

Here are a few reasons so many buildings choose this elevator type:

• Speed: Traction elevators are the fastest type, making them ideal for tall buildings.
• Capacity: The reinforced design allows traction elevators to safely support more weight.
• Space: Traction elevator setups take up less space than other types.
• Reliability: With their efficient mechanisms, smoother operation, and robust support, traction elevators tend to last longer.

The Disadvantages of Installing a Traction Elevator

While traction elevators may be fast, energy-efficient, and highly capable, the main drawbacks include the following:

• More expensive to install and maintain.
• Louder operation at high speeds.
• Heavy requirements to meet the ASME Elevator Code.

Despite these considerations, traction is still the most common type of elevator you’ll find in any modern installation.

Best Traction Elevator Applications

Why are traction elevators a top choice for mid-to-high-rise buildings? They’re fast, reliable, and energy-efficient, carry heavy loads, and move smoothly.

That’s why you’ll find traction elevators in:

• Hotels.
• Apartment complexes.
• Office buildings.
• High-rise industrial buildings.
• Condos.
• And more.

Installing a Traction Elevator? Stay Up-to-Code With Our Elevator Monitoring System

What is a traction elevator? Whether you have Schindler, Johnson, or TK Elevator in traction models or other types of elevators, you’ll want an advanced, up-to-code video monitoring system! Get your around-the-clock monitoring team and keep people safe in your elevator–call ELEVATE Monitoring today at 877-990-9191!

In the hospitality industry, the first impression is often the last impression. For many guests, their experience with a hotel begins the moment they step onto the elevator. This initial interaction sets the tone for their stay, making the reliability and efficiency of elevator services a critical aspect of hotel management. Incorporating advanced elevator monitoring systems is key to achieving this, offering a seamless experience that can significantly enhance guest satisfaction.

The Role of Elevator Monitoring System in Hotels

An elevator monitoring system plays a pivotal role in maintaining the operational efficiency of hotel elevators. By continuously tracking the status and performance of each elevator, these systems can identify issues in real-time, often before they escalate into larger problems that could impact guest experiences. This proactive approach to maintenance not only ensures elevators are functioning optimally but also significantly reduces downtime, a crucial factor in busy hotels where guest movement is constant.

Enhancing Reliability with Elevator Monitoring

The core of improving guest satisfaction lies in the reliability of service. Elevator monitoring systems provide hotel management with the tools needed to preemptively address potential mechanical failures and perform timely maintenance. This reliability translates directly into guest experiences, where the assurance of seamless access to their rooms and hotel amenities can make a significant difference in their overall stay.

Streamlining Operations with Modern Monitoring Technologies

Modern elevator monitoring technologies go beyond basic functionalities, offering features that can streamline hotel operations and guest services. For example, integration with hotel management systems can facilitate smarter allocation of elevators during peak times, reducing wait times and improving efficiency. Additionally, features such as customizable alerts and detailed performance analytics allow hotel staff to manage elevator operations more effectively, ensuring that guest mobility within the hotel is smooth and uninterrupted.

The Impact of Elevator Monitoring on Guest Reviews

In today’s digital age, online reviews can make or break a hotel’s reputation. Guests often mention their experiences with hotel facilities, including elevators, in their reviews. By investing in a reliable elevator monitoring system, hotels can positively influence these reviews. Satisfied guests are more likely to leave positive feedback, highlighting the efficiency and reliability of services, which in turn can attract more visitors.

A Step Towards Future-Ready Hospitality

As the hospitality industry evolves, so do the expectations of guests. Incorporating an elevator monitoring system is more than just an upgrade to hotel facilities—it’s a strategic investment in guest satisfaction and operational efficiency. By ensuring that elevator services are reliable, efficient, and responsive to the needs of guests, hotels can significantly enhance the overall guest experience, setting themselves apart in a competitive market.

Contact Elevate Monitoring Today

Elevate your peace of mind with ELEVATE. Our commitment goes beyond just monitoring elevators; we’re dedicated to providing unparalleled service and the most advanced technology to ensure safety and reliability around the clock. For over three decades, we’ve been setting new standards in elevator monitoring, offering our customers not just solutions but a promise of security, satisfaction, and attentive service that meets your changing needs. At ELEVATE, we believe in offering 360-degree coverage, every minute of every day, because your safety and peace of mind are our top priorities.

Interested in elevating your building’s safety and service? Reach out to ELEVATE today. For more information, visit our Contact Us page or give us a call at 877-990-9191. Let us show you why service is our trademark, and how our innovative solutions can provide you with the security and satisfaction you deserve.

Are you ready to integrate elevator video monitoring into your building but don’t know where to start? If so, this article will walk you through the upgrading process.
As a property owner, you understand the need to follow the proper elevator codes while ensuring passenger safety. Video monitoring solutions help you do that and more. Read on to learn how to select and implement the right elevator monitoring solution for your needs.

1. Things To Consider Before Selecting an Elevator Monitoring System

Knowing some key factors will help guide your selection of a new elevator monitoring system. We recommend considering the following:

• Code requirements: Your building must meet each elevator code requirement to safely and legally operate. For example, you are required to have text-based and visual communication in place to ensure that passengers with hearing impairments or other disabilities can communicate with agents in an emergency.
• Cost: You likely have a budget you need to maintain when upgrading your monitoring solution. When comparing options within your price range, remember that some solutions can lower your building’s energy costs over time, ultimately saving you money.
• Building occupancy and load: If your building has a relatively high occupancy level for the number of elevators, creating high wait times, you may want to consider a smart solution to reduce downtime with features like destination dispatching and surge predictions.
• Key features: The most innovative elevator video monitoring solutions provide a range of helpful features, like remote controls, predictive maintenance insights, and more. We recommend considering which features your building needs.

2. Upgrading from an Outdated Elevator Answering Service to a Specialized Emergency Monitoring Center

In the process of selecting a new elevator monitoring system, a pivotal decision involves upgrading your elevator answering service. Traditionally, buildings have relied on various types of answering services for elevator emergencies, but modern needs demand a more specialized approach. Consider these options:

• Traditional Elevator Answering Services: Previously, buildings might have used basic office lines where staff members, not specialized in emergency response, handled elevator calls. While functional for everyday queries, this setup often falls short in actual emergencies.
• Direct 911 Connection: As an alternative, some have opted for a direct link to 911 services. This ensures a response to emergencies but can also lead to unnecessary emergency dispatches for minor incidents.
• Advanced Emergency Monitoring Center: A significant upgrade from traditional elevator answering services, companies like Elevate Monitoring specialize in emergency scenarios specifically related to elevators. Unlike general answering services, Elevate Monitoring provides a dedicated team trained exclusively in emergency response, ensuring quick, effective, and appropriate action in critical situations. This modern solution not only enhances safety but also offers efficiency and reliability, surpassing the capabilities of outdated answering services.

3. Tips for Integrating Your New Video Elevator Monitoring System

With the above factors in mind, perhaps you’re clear on the right solution for your building. If so, we recommend the following:

• Select something that covers all your needs so you don’t need to install multiple platforms
• Verify the platform’s compatibility with your elevators before purchasing
• Request installation and onboarding from the company you choose
• Train all of your staff members on the software

Ready for a Building Upgrade?

When you’re ready to upgrade your building’s elevator video monitoring, call ELEVATE MONITORING at 877-990-9191 to learn more about our highly advanced and cost-effective platform that connects passengers with our team of U.S.-based certified and trained operators.

Even the most dedicated fitness enthusiast probably doesn’t relish the idea of climbing dozens of flights of stairs each day to get from Point A to Point B in a commercial or residential building. Thanks to elevators, we can relax and get to our destinations in seconds. Sometimes we’re even accompanied by elevator music.

In addition to being convenient, elevators are remarkably safe, especially when they’re equipped with modern two-way communication systems and reliable 24/7 elevator monitoring systems.

It’s not always obvious how working with an elevator monitoring company can enhance building safety, and this article outlines how this service works to prevent issues and address emergency situations in real-time proactively.

A Monitoring Company Provides 24/7 Assistance

A building manager might not be on-site 24/7, and even if they are, there might not be eyes on the inside of the elevator. By hiring an elevator monitoring company, you’ll have a modern system that keeps track of what’s happening inside of the elevator, how well the elevator is functioning, and any issues that need to be addressed.

As a result of having 24/7 monitoring in place, your passengers can experience better peace of mind. If a disaster or inconvenience strikes, passengers will be able to reach someone right away and get expert assistance. This can reduce the risk of injury, deter crime, and prevent false personal injury claims.

Improve Building Security with Elevator Monitoring

Depending on the source of the study, cameras and real-time monitoring prevent between 50% to 60% (or more) of crimes from taking place. Because elevators are confined spaces and passengers are “trapped” with other occupants until the car reaches the next floor, people are vulnerable during this window, however brief.

Fortunately, the presence of an elevator system equipped with video monitoring can deter criminals and provide passengers with a better sense of safety and security.

Elevator Video Monitoring is Required by Law

Because 24/7 monitoring and two-way communication systems are so essential to ensure safety, they are now required by law under ASME safety codes. Even in today’s world of ubiquitous cell phones, there might not be cell phone reception in an elevator car.

Also, who does someone call in an emergency? When there’s an experienced operator on the other end, the operator can alert the property parties and stay on the line with the passenger until help arrives.

To be compliant with current standards, a monitoring system must have the following elevator safety features:

1. The ability for the passenger to reach a live person 24/7
2. The option to explain what’s happening (including video if the person is hearing or otherwise impaired)
3. Caller ID of the elevator location
4. Operators who are authorized to send help, technicians, medical personnel, or an ambulance

Improve Building Safety with ELEVATE

At ELEVATE, we have over 34 years of experience providing building owners and managers with bespoke, state-of-the-art elevator monitoring systems. To learn more about our elevator phones and monitoring services, call us at 1-877-990-9191.