Did you know the code for elevators is changing, and soon a video two-way communication system will be required in every elevator? ELEVATE has been focused on this new technology for past several years. We are fully integrated with all of the new video elevator equipment, and our operators are now video elevator specialists.
With the rising cost of outdated copper lines, and the FCC ordering their decommission, now is the time to switch to cellular communicators. Our cell solutions accommodate both voice and data transmission, so they are an all-in-one solution for video elevators, and a low cost solution for voice elevators.
"Elevate Monitoring partnered with us to transition our copper lines to cellular technology using their cellular dialer platform. The solution allowed us to modernize critical communications infrastructure while eliminating reliance on aging copper lines. Throughout the implementation, Elevate Monitoring demonstrated professionalism, responsiveness, and strong technical expertise. Their implementation engineer was meticulous, conducting comprehensive pre- and post-installation testing of both elevator and Area of Refuge phone lines to ensure functionality, safety, and compliance. We felt supported at every step of the process. Based on our experience, I confidently recommend Elevate Monitoring to organizations looking to modernize essential communication systems, move away from legacy copper infrastructure, and achieve meaningful long-term cost savings." ~ Mike DeCosta, Director ITS ~ Southern New Hampshire University
Built on life safety
Saving lives is at the heart of our success, and yours.
ELEVATE Monitoring provides 24/7 emergency elevator monitoring, including traditional elevator phone monitoring and support for two-way video elevator communication. ELEVATE also offers a dedicated elevator answering service and cellular POTS line replacement solutions for elevator communication systems.
Does ELEVATE Monitoring provide 24/7 elevator emergency monitoring?
Yes. ELEVATE provides 24/7 emergency response through live operators trained to handle elevator-related calls. When an elevator emergency phone connects to the monitoring center, the operator can identify the building and elevator, communicate with the passenger, and follow the appropriate response procedures. Learn more about how elevator emergency phones work.
Who answers an elevator emergency phone when someone presses the call button?
An elevator emergency phone may be routed to onsite personnel, emergency services, or a professional elevator monitoring center depending on how the system is configured. ELEVATE’s elevator monitoring service connects calls with trained live operators who can assess the situation and coordinate the appropriate response. Read more about who answers elevator emergency phone calls.
Does ELEVATE support two-way video elevator monitoring?
Yes. ELEVATE supports traditional voice monitoring as well as newer two-way elevator video communication systems. Video and two-way messaging can provide additional communication options during an emergency, including situations where a passenger cannot communicate clearly by voice. See how two-way elevator video monitoring works.
Can an elevator phone use cellular service instead of a copper POTS line?
Yes, depending on the elevator communication system and applicable local requirements. ELEVATE offers cellular voice and data communicators designed as an alternative to traditional copper phone lines. Building owners and elevator companies can review ELEVATE’s POTS replacement solutions to determine which configuration fits their equipment.
