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Do I Have To Have a Phone in My Elevator?

Aug
14
Do I Have To Have a Phone in My Elevator

It's a fear many people have: being stuck in an elevator with no way out. Thankfully, elevators must meet strict safety requirements for design and operation — including reliable communication systems in case of emergency. Whether traditional copper-based landlines or modern cellular elevator phones, you may wonder, "Do I have…


Elevator Phone Line Not Working: Three Causes

Aug
2
Elevator Phone Line Not Working Three Causes

The American Society of Mechanical Engineers Elevator Code lays out all the rules and regulations that building owners must follow regarding their elevators. One requirement listed in ASME A17.1 is that all elevators must have dedicated telephone lines to ensure proper communication during emergencies. Is the elevator phone line not…


How To Reset Elevator Communications Failure

Jun
25

Your building’s elevator communications system serves as the last resort when all else fails. If this elevator communication system fails, does the panel set off an alarm? If not, the passengers won’t be able to get in touch with emergency personnel. Safety installations like ELEVATE Monitoring’s reliable elevator phone system…


The Top Causes of Elevator Communications Failure

Apr
9
elevator communications failure

When the communication system in your elevator fails, passengers face immediate risks as your dispatchers can no longer assist. To prevent elevator communications failure, you must understand why it happens. Numerous concerns, from power outages to poorly trained dispatchers, can lead to a loss of communication in elevators. This article…


Who Answers Elevator Emergency Phone Calls?

Apr
8
who answers elevator emergency phone

You’re stuck inside an elevator, so you click the emergency call button, but what happens next? Who, if anyone, will answer? Learning the protocol for elevator distress calls is vital to keep your elevators up to code. A code-compliant, feature-rich elevator answering service connects occupants with highly trained professionals ready…


Reducing Liability From an Elevator Emergency

Sep
19
Group in Elevator

If you own a building with elevators, you want to do everything possible to prevent an elevator emergency. A secure elevator system will help keep your tenants, clients, workers, or visitors safe. What if you follow all elevator maintenance recommendations to a T, but an emergency still occurs? You must…


Elevator Code: Elevator Safety Codes from IBC 2021

Sep
18
Elevator Shaft

The IBC (International Building Code) and ASME (American Society of Mechanical Engineers) recently introduced updated elevator code requirements. Specifically, emergency phones in new elevators should provide video and text communication to accommodate people with hearing and speech impairments. Learn more about the updated standards for elevator phones. Why Buildings Are…


The Types of Emergency Elevator Phones

Sep
6
Woman in elevator with two way monitoring

Since 1976, every building with elevators has had to provide emergency elevator phones. Twenty-four-seven monitoring enhances elevator safety, protects passengers’ peace of mind, and helps building owners avoid lawsuits. You may have heard about different types of elevator phone systems, like POTS, VoIP, and cellular. Today, two-way video monitoring is…


Elevator Emergency Phone Requirements

Jul
2
Industrial elevator

Millions of elevators run without a hitch every day, but it only takes one malfunction to leave riders trapped until help arrives. At the end of 2019, the ASME A171.1 (CSA B44 in Canada) code introduced revisions to make elevators safer for riders. These changes also require elevator systems to…


How Do Elevator Call Buttons Work?

Feb
2
External Glass Elevator

Have you ever wondered how elevator call buttons work? You press the button and wait for help to arrive, but have you ever considered what happens behind the scenes? At ELEVATE Monitoring, elevator monitoring is our business, and we are here to shed some light on how elevator emergency call…


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