With the rising cost of POTS lines, and the cellular service more affordable than ever, now is the time to replace your customers copper lines with cellular.
Simple and Affordable.
Live operator elevator monitoring bundles also available. Please click below for more information.
Elevator POTS Line Replacement FAQs
What is POTS line replacement for an elevator?
POTS line replacement replaces the traditional copper telephone connection used by an elevator emergency phone with a modern communication alternative. ELEVATE offers 4G LTE voice and data communicators designed to provide elevator communication without relying on a traditional copper POTS line.
Are POTS lines going away?
Telephone carriers have been retiring legacy copper infrastructure as networks transition to newer technologies, but there is not one universal shutdown date for every POTS line in the United States. Building owners should review the status and cost of their existing copper service rather than waiting for a carrier-specific retirement notice. Learn more about the transition away from POTS lines.
Can I replace an elevator POTS line with cellular service?
Yes, cellular service can be used as a POTS replacement when the equipment and applicable local requirements support the configuration. ELEVATE offers 4G LTE voice and data communicators specifically for replacing legacy copper connections used by elevator communication systems.
What POTS line replacement options are available for elevator phones?
Modern elevator communication can use alternatives such as cellular or IP-based connectivity depending on the equipment and requirements at the property. ELEVATE’s POTS replacement offering focuses on cellular voice and data communication, including solutions that can support video elevator applications. See our guide to POTS line replacement options for more information.
Can a POTS replacement provide both elevator voice and data service?
Yes. ELEVATE’s POTS replacement equipment combines cellular voice service with data connectivity. Its voice and data communicators are designed for elevator applications that need more than a traditional analog voice connection, including newer video elevator communication equipment.
Will my elevator phone need to be reprogrammed when replacing a POTS line?
Not necessarily. ELEVATE’s VD2 and VD8 communicators include Dial Capture, which allows those configurations to work without reprogramming the elevator phone to dial a different number. The correct equipment and compatibility should be confirmed for the specific elevator system before installation.
Does ELEVATE’s cellular POTS replacement include battery backup?
Yes. ELEVATE lists 35 hours of battery backup standby for its VD1, VD2, and VD8 voice and data communicators. The devices also include heartbeat line-health checks designed to confirm cellular connectivity.
What should I look for in an elevator POTS replacement solution?
Look for compatibility with the existing elevator communication equipment, reliable cellular connectivity, backup power, line-health monitoring, sufficient voice and data capacity, and support for the number of lines your property needs. For video elevator applications, data connectivity and equipment compatibility are especially important. Review these POTS replacement planning considerations before making the switch.
