Modern elevators are incredibly safe, and malfunctions are becoming less and less common. This is due in part to elevator remote monitoring technology that detects early failures and potential malfunctions before they cause issues.
Learn how elevator monitoring services identify problems early to prevent expensive breakdowns and keep riders safe.
IoT Elevator Monitoring Collects Performance Data in Real Time
Many elevator monitoring systems have capabilities beyond simply responding to emergency calls from riders. They also provide continuous performance monitoring to look for small changes in the elevator’s operation that could indicate a malfunction.
Elevators often use IoT-enabled sensors that transmit critical performance data to a cloud-based platform in real time. Such data might cover metrics like response times, motor temperature, door cycles, ride quality, and more.
With so much data continuously pouring into the platform, the system can quickly and automatically identify outliers that may suggest a problem with the elevator’s function. The system flags the problem, and a technician can take a look before any real elevator safety issues occur.
Video Monitoring Systems Enable Operators To See Problems in the Car
Along with continuously monitoring for remote lift diagnostics, many elevators also use two-way video elevator monitoring systems. This is helpful because it allows riders to visually connect with an operator, making help accessible for those who are deaf.
But it also allows the operator to see into the car, enabling them to identify problems without the rider needing to vocalize them. The operator may see that the door did not fully close or that the lights turned off inside the car. They can also instantly identify the number of patrons in the elevator car and whether anyone is injured or in distress. Knowing these details can make emergency response efforts more targeted.
Rapid Response Systems Allow Patrons To Receive Near-Instant Help
Elevator performance monitoring systems can help detect faults in the system’s operation, but not all malfunctions will be detectable early on. The next best safety measure is to give patrons and property owners a near-instant way to seek help after a malfunction has occurred.
Through modern elevator remote monitoring systems, riders can connect to an operator using a single button push and begin receiving help within seconds. The operator can dispatch emergency response personnel for urgent problems or provide step-by-step guidance for non-emergency issues. With this speed of response, many issues can be addressed before they turn into complete elevator failures.
Enhance Your Elevator Safety With ELEVATE Monitoring
Early elevator failure detection is important for preventing major safety issues that could put patrons and passersby at risk. Even minor elevator malfunctions can hurt a business’s reputation and cause liability issues.
With ELEVATE Monitoring, you can feel confident knowing that your elevator systems will benefit from the most advanced two-way monitoring technology. Our systems detect problems early and provide rapid access to support from a trained agent when needed.
Let us help you prevent elevator malfunctions and respond to them professionally with our modern elevator remote monitoring technology. Contact us today at 877-990-9191 to learn more.

