If you have an elevator on your commercial or retail property, choosing the right elevator monitoring service provider ensures proper operation. You need your service provider to know the local codes, understand your elevator’s operation, and keep everything — from the cellular elevator phone to the video monitoring capabilities — in perfect working order.
Learn more about how to choose the right elevator monitoring service for your unit.
Understanding Code Requirements
To maintain the performance of your elevator, you must follow ASME Elevator Code requirements. Some municipalities or states have specific codes you must also follow.
As a building owner, your focus may be on areas of the property other than the elevator. Your elevator monitoring service should remain current on the latest code changes, so you don’t have to worry about them.
When changes to the codes occur, the service should implement them automatically on your equipment. If your equipment needs a major upgrade to adhere to new codes, your provider should anticipate these issues and give you plenty of advance notification about the changes so you can order new equipment in time.
Handling Elevator Calls
When someone makes an emergency call from the elevator because of a problem, your monitoring service needs to be able to help. Modern communications systems in elevators require the monitoring service to listen to the caller and diagnose the problem.
Some calls may require dispatching the fire department to perform a rescue. Other callers may simply need reassurance that the problem is minor and will remedy itself soon. It’s important for the monitoring service personnel to be able to decipher the difference and act accordingly.
Even though calls from the elevator that represent a true emergency are rare, your monitoring service must be ready for these calls.
Maintaining Licenses
Your elevator monitoring service should have the necessary licenses and training to work on your elevator communications systems. A basic alarm company may not have these licenses.
The right monitoring service can work on upgrades to the communications system and make repairs whenever needed. Ask the service about any licenses it holds before you hire it.
Monitoring Diagnostics
Your elevator monitoring service should be able to track remote elevator diagnostics for system performance. Such information can include real-time lift tracking and lift operation monitoring.
Should the service provider notice an elevator fault detection, it should provide immediate notification for repair.
Watching elevator performance analytics can help you diagnose a minor problem before it evolves into a dangerous fault. Real-time monitoring from the right service provider saves you money in the long run and keeps your elevator in service with fewer interruptions.
Learn More About Choosing an Elevator Safety Systems Provider
Selecting a provider for your elevator monitoring doesn’t have to be a challenge. You can trust ELEVATE Monitoring to handle all the apartment building elevator requirements for whatever system you are using.
We take pride in our customized services and our knowledge of a multitude of elevator systems. We follow all ASME requirements. Call us at 877-990-9191 to learn more.
