Why You Need Video Elevator Monitoring Now More Than Ever

group of people in elevator

You want your building to be safe, but you can’t be everywhere all the time. With enhanced surveillance technology, you can carefully monitor every corner of your building — including the elevators.

Since occupants and visitors only spend a few minutes in your elevators at a time, you may not think to prepare for emergencies in them. This can be a detrimental mistake. Elevators come with various risks and security threats. Protect your building and its occupants with elevator video monitoring.

Elevator Security Threats and Safety Concerns

A lot can go wrong in the few minutes a passenger spends in an elevator. Understanding these risks ahead of time will help you better respond to them if they occur.

  • Closing Doors: When the sensors on an elevator door don’t detect a passenger, it can close on them or their clothing. This results in serious injuries due to the pressure of the door. If passengers need emergency assistance, it’s vital they can call for help immediately.
  • Elevator Malfunctions: Even with the best maintenance, elevators malfunction. When passengers are stuck in an elevator, many will panic.
  • Medical Emergencies: An unrelated medical emergency, such as a sudden injury, heart attack, or other health issue, requires immediate attention. If a passenger has a medical emergency on an elevator, they may be unable to exit it themselves.

How Video Elevator Monitoring Can Help

So, how can video elevator monitoring tackle these issues? While it can’t prevent all of these hazards, it can help you take the necessary action when they do happen.


Elevator video monitoring is the tool you need to act efficiently in elevator emergencies. With traditional elevator phones and security systems, the audio-only service causes confusion. Confusion leads to wasted time, which is the last thing you want in an emergency. Two-way communication via video is more efficient and improves passenger safety.


The American Society of Mechanical Engineers (ASME) now requires elevators to have accessible emergency systems for disabled passengers. Video elevator monitoring systems comply with this elevator code and are more accessible to passengers who are non-verbal, deaf, or unable to use an audio-only system.

Continuous Surveillance

With 24/7 remote monitoring centers like those at ELEVATE Monitoring, someone is always available to evaluate risks with visual access to the elevators. A video monitoring system can help keep passengers calm and collected by providing swift communication and action.

Elevator Security Technology Is Advancing Beyond Audio-only Elevator Phones

With pioneers of the elevator monitoring industry like MAD Elevator, K-tech, and Mosaic One, access to surveillance technology for heightened elevator security measures is more accessible than ever.

When you work with this technology, you have full access control while enhancing building safety. All systems ELEVATE Monitoring works with are ASME- and ADA-compliant.

Put Safety First With ELEVATE Monitoring

Don’t wait to act. When elevator emergencies happen, you want to be prepared. Use the ever-evolving technology at your fingertips to support the safety of your elevators, building, and its occupants. To learn more about elevator video monitoring systems, call ELEVATE Monitoring today at 877-990-9191.

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