Early one morning, your building’s elevator stops working with a car full of riders inside. One tries to use their phone to call for help, but there’s no reception. Another spots the EMS elevator phone you’ve recently installed. They simply push a button and instantly connect to an operator who sends help in minutes.
Your elevator may break down rarely, but when it happens, you and its riders will be glad you hired an elevator phone monitoring service. Learn how EMS elevator phones work and their benefits below.
How EMS Elevator Phones Provide a Speedy Lifeline in an Emergency
Elevator riders can’t rely on their cell phones during an emergency, which is why two-way communication is required in all elevators per ASME elevator code compliance regulations. When a rider presses the phone button, they’re immediately connected to an operator who can assess the situation inside the car. For example, if the elevator has stopped functioning, the operator will send a repair crew. If someone has an urgent medical problem, they’ll immediately call emergency dispatch to send an ambulance to the building.
ASME requires elevators to have a two-way text response system and a video camera so operators can see what’s happening inside the car. An EMS elevator phone is also accessible to the hearing-challenged and sight-impaired.
EMS Elevator Phones Offer a Slew of Benefits to Your Business
Why are EMS phones a must for elevator safety? With an EMS elevator phone and monitoring service, your business will enjoy perks like the following:
- 24/7 monitoring: Elevator accidents don’t happen only when it’s convenient. EMS monitoring services, like ELEVATE Monitoring, keep tabs on your elevators 24/7. Whether your elevator stops working on a holiday or in the middle of the night, your passengers are protected.
- Safety and security: Building occupants will feel safer knowing that help is just a phone call away should something go wrong in your elevators. You’ll build a reputation as a business that cares about the safety of its building occupants.
- ASME compliance: You’ll enjoy peace of mind knowing that you’ve decked your elevators out with ASME-compliant emergency communication.
- Cellular or landline options: EMS elevator phones offer flexibility, enabling you to choose between a landline and cellular connection depending on your building’s setup.
- Regular maintenance: When you partner with an EMS phone provider, it will handle all maintenance and testing of your system. The maintenance crew will ensure that your EMS elevator phone will work reliably in an emergency.
Why ELEVATE Monitoring?
ELEVATE Monitoring is the gold standard for EMS phone monitoring. Here’s why:
- Our operators are highly trained to handle a variety of elevator emergencies. Additionally, all operators earn certification from a national organization for elevator monitoring.
- Our monitoring facilities are UL-listed and operate according to the highest monitoring standards.
- Our monitoring system runs on Infinus, ensuring zero downtime thanks to multiple phone carriers we can switch between in an outage.
If you’d like to learn more about our EMS elevator phone monitoring service or have problems with your elevator phone line not working, call ELEVATE Monitoring at 877-990-9191.
