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Elevator Monitoring & 24/7 Answering Services

Many people get on and off elevators every day without a second thought. Others struggle with anxiety related to their safety, or lack thereof, in elevators. Regardless, everyone who steps onto an elevator at your facility deserves to feel safe.

The best way to accomplish this is by adding safety features like monitoring. These systems automatically evaluate elevators, catching problems before accidents or injuries occur.

With this proactive approach to elevator safety, patrons can come and go via elevators, trusting they will make it to their destination without any problems.

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ELEVATE’s 24-Hour Answering Service

Elevator emergencies happen around the clock, not just during business hours. To guarantee the safety of elevator riders even after the sun sets, ELEVATE offers 24-hour elevator phone monitoring answering services.

It’s crucial to tackle elevator issues immediately. With our 24-hour service, we can identify problems at any time of day. Our team of trained professionals will take:

  • Maintenance requests
  • Emergency calls
  • Tenant complaints

You and your maintenance team can sit back while we carry out all necessary communication. We understand that tenants will want to contact us as easily and quickly as possible in an emergency. All they need to do is call our number, and we’ll immediately forward them to a team member who can help.

This approach simplifies elevator monitoring systems for you and your tenants, streamlining communication to make responses to these situations more efficient.

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Two-Way Elevator Video Monitoring

Unfortunately, most elevator safety features are not accessible to all tenants. With ELEVATE’s two-way elevator video monitoring, there is a text response option for tenants who are hearing impaired or unable to call us.

Tenants can’t always communicate an ongoing emergency through a call. Sometimes, the threat is in the elevator, or they cannot communicate for another reason. Our two-way elevator video monitoring makes the interior space more visible to the monitoring team so we can catch problems earlier.

This elevator monitoring system makes action and communication in elevator emergencies more efficient by prioritizing tenant safety.

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ELEVATE Your Facility’s Safety Measures

You can never be too careful. With ELEVATE Monitoring, you can rest assured you and your tenants have access to elevator emergency services 24/7.

Located in the United States, ELEVATE Monitoring hires operators with knowledge, experience, and training that guarantee their preparedness to answer everything from maintenance complaints to emergency calls. Each has TMA Five Diamond certification to ensure the most up-to-date services.

When your tenants call us, one of our agents will pick up immediately. The caller ID lets us instantly pinpoint the caller’s location and elevator. At ELEVATE Monitoring, we believe you can never be too prepared. We utilize a variety of software vendors and phone carriers to guarantee zero downtime.

Don’t overlook the importance of elevator monitoring. There’s no need to keep searching for “elevator service near me.” ELEVATE has the elevator phone monitoring service you need.

Are you ready to make the switch and elevate your monitoring system? Give us a call at 1-877-990-9191 to ask questions or get started.

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